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City of Franklin, TN. Utilize the pre-addressed package enclosed together with your costs to mail cost to the lockbox running location.

Email your own repayment to customer support section; 109 Third path southern area; package 141, Franklin, TN 37064

Make use of the pre-addressed envelope enclosed along with your costs to send installment to your lockbox running place. (There’s no envelope housing if you find yourself a bank draft buyer.)

Give us a call on standard business days between 8 am and 5 pm and cover by bank card without extra cost at 615 794-4572

Put your payment during the white fall package making use of the town of Franklin logo situated on 2 nd method in the downtown area Franklin within parking garage and St. Phillip’s Catholic chapel.

Money are approved in the shape of check, credit card, money order and financial draft (requires sign-up ahead). Please refrain from putting money in the fall package or email.

Electric Payment / Customer Care

The money Department is responsible for the payment and assortment of client and creator fees, along with managing billing and collection of costs in other drinking water areas within town. You will find four liquids districts inside area. Questions is answered to (615) resource 794-4572.

Connections Fee

Touch Fees for New Connections


You will find a $50.00 non-refundable program cost for new and transferring consumers to counterbalance accounting and field-work obtain by the City of Franklin. Domestic application forms can be obtained here. Commercial/Nonresidential applications can be obtained right here. The town debts for provider in arrears. The first bill is actually issued approximately 30 – 45 times after link. H2o yards include browse and services are charged monthly. Sewer try charged centered on liquid sent. The town of Franklin cannot set liquid or sewer expenses for yard sprinkling. Expense should be compensated on or ahead of the due date proven to have the web rates (without punishment). Problem to get a bill will not release an individual from payment responsibility, nor extended the discount go out. A late charge of 10% is applied should the repayment not received because of the “Late After” big date. In the case a bill just isn’t compensated on or before ten (10) weeks following the “later part of the After” big date, the client’s service might concluded without additional see.

You will find a minimum of 1000 gallons per buyer.

For Water/Sewer Prices, click here.

Reconnection Expenses

In the event the customer does not shell out the entire statement from the due date, the water are going to be at the mercy of cut-off and a $35.00 reconnection charge are going to be required for carried on service. The cost for reconnection after provider section days (after 5:00 PM) is $75.00.

Seasonal Solution Fee

An individual may request a regular (temporary) switch off. You’ll encounter a charge of $25.00 with this service. The accounts will remain effective and there should be at least bill considered for each and every payment period.

Temporary Turn-Off Fee

If a consumer wants to be temporarily deterred for maintenance or any other reason your client’s exclusive profit, you will see a $25.00 service charge your discontinuance and reinstatement of services.

Methods of installment

The City supplies a lot of payment options to see consumer specifications. These change in expense and convenience.

1.Bank draft exists without cost by finishing and posting an Automatic Bank Draft Authorization. Financial draft might be effective in around 5 to 9 days from program date.

2.Mail fees in the office utilizing the envelope supplied with the balance. This program try processed through a lockbox provider to cut back urban area cost for manual operating.

3.Bill wages choice through buyer finance institutions (online banking). The majority of banking companies point a check and post it on the City (enable 7 days for handling).

4.Online power payments using a credit score rating or debit card exists 24/7 for non-delinquent profile. A convenience charge is charged by the 3rd party processor.

5.Telephone repayments are produced around the clock for non-delinquent account. A convenience fee was charged by the third party processor.

6.The drop box is available 24/7 and is located at 109 2nd method Southern (in average) between your vehicle parking garage and St. Phillips Catholic chapel.

No-cost audiences are expected for a few on the attached documents.They is installed by hitting the icons below.

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